Effective Date: 11/18/2024
At Success With Shekenya, accessible at shekenya.com, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, billing/shipping address.
- Payment details for orders.
- Non-Personal Information:
- Browser type, device information, IP address, and website usage data.
- User-Provided Content:
- Feedback, inquiries, or any content you submit via forms or surveys.
How We Use Your Information
We use the information collected for:
- Order Fulfillment: Processing and delivering your purchases.
- Customer Support: Responding to inquiries and resolving issues.
- Marketing: Sending promotional emails and offers (you may opt out anytime).
- Website Improvement: Analyzing data to enhance user experience.
- Legal Compliance: Ensuring adherence to laws and regulations.
- Tracking: Keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Sharing Your Information
We respect your privacy and will not sell or rent your personal information. We may share your data with:
- Service Providers: To process payments, ship orders, or provide technical support.
- Legal Authorities: If required by law or to protect our rights and property.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality.
- Track usage patterns to improve services.
- Provide personalized content and advertisements.
You can manage cookies through your browser settings.
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have the right to:
- Access the information we hold about you.
- Request corrections to your personal information.
- Request deletion of your data.
- Opt-out of marketing communications.
To exercise these rights, contact us at info@shekenya.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected here, with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: info@shekenya.com
📞 Phone: 407-915-4999